Room Attendant
- Posted:
- February 24, 2025
- Closing Date For Applications:
- March 10, 2025
Location: Skibo Castle, Dornoch, Scotland
Position: Full time
Salary: Competitive + Gratuities (see below for details)
About Skibo
The Carnegie Club at Skibo Castle is a world-renowned private members club situated in the Scottish Highlands. One of the most exclusive destinations worldwide, Skibo offers members and their guests a taste of true Highland hospitality with stunning surroundings and luxury facilities. Whether your passion lies in food preparation, fine wines, guest service or country sports, as a team member of one of The Carnegie Club's 20+ departments you will be part of a fantastic group of people who share the same passion for delivering the very best.
About the Housekeeping Team
At Skibo, housekeeping is about more than just changing sheets and dusting - it's about creating a welcoming, home-from-home experience for our members and guests. This dynamic team is responsible for maintaining the highest standards of cleanliness across the estate. From keeping castle bedrooms and family lodges looking pristine to polishing the woodwork in the front hall to handling dry cleaning requests, our dedicated Room Attendants ensure that every space is immaculate and guest-ready, making Skibo shine for every arrival.
About this Role
As a Room Attendant you will:
- Provide a personalised touch to each member's stay, from placing family photos and home-baked shortbread by their bedside to ensuring their preferred bedding is ready for their arrival, making every visit to Skibo feel special.
- Work proactively and attentively, responding to guest requests and going the extra mile to exceed expectations.
- Maintain impeccable standards across the castle and family lodges, ensuring every room reflects the warmth, luxury, and attention to detail that defines The Carnegie Club.
Who We Are Looking For
- You're friendly, enthusiastic and enjoy meeting new people.
- You're a team-player and enjoy working alongside colleagues in what can be a fast-paced environment.
- Ideally you have some experience in a hospitality venue such as a guest house or hotel, but if not don't worry – our team will be happy to help you with your training.
- You are willing to learn and take direction and are keen to progress your role through training and development.
What we can offer you
- Share of gratuities
- 33 days annual leave pro-rata
- Meals on shift are provided free of charge
- Access to staff benefit scheme
- Local staff transport service - details can be found here
- Complimentary use of staff gym
- Discounted estate activities including quad biking and horse riding
- Discount in the Club shop
- Refer a friend' bonus scheme
- Staff events
- Discount on eyecare
- Long Service Awards
“I really enjoy being part of the team here at Skibo as everyone at the Club is so friendly and welcoming. I love the variety of my role – I can be in a castle bedroom or out in the guest lodges – and the extra attention to detail I give makes our guests’ stays even more special which is very satisfying.”
Jennifer Henderson, Housekeeping Supervisor
Gratuities
Gratuities (tips) that are passed directly to staff are paid to all employees on a pro-rata basis regardless of their role.
Our Values
- Seamlessly Connected We are joined up in how we operate and look after our colleagues, members, and guests.
- Go Beyond We have a drive and energy to do things better.
- Make Their Day We anticipate the needs of our colleagues and members to bring joy.
- Our People Uncommonly committed people with a passion to deliver and delight.
- Our Estate Appreciating our incredible environment in which to perform - both at Skibo and the wider Highlands.
- Personalised Magical Moments Creating personalised moments tailored for each colleague, member, and guest.
How to Apply
To apply, please email recruitment@carnegieclub.co.uk with a covering email. We look forward to hearing from you!
Closing Date For Applications: March 10, 2025
Applications may close before the deadline, so please apply early to avoid disappointment.
We are committed to making our recruitment process as inclusive and welcoming as we can for everyone, no matter who you are or where you’re from. If there is anything at all we can do to help you feel comfortable and show off your best side during the process, please do let us know.
By applying for this position, you consent to the collection, use and disclosure of your personal data to Skibo Limited and all relevant third parties for the purpose of processing your application for this job position. You understand and acknowledge that your personal data will be processed in accordance with our Data Protection Policy.